Epson Printer Error
Problem Solver
Diagnosing the Trouble
Mistake indicators
If y'all are connecting via the USB interface and are having difficulty printing, the problem may exist related to your USB connection. Refer to Correcting USB Problems for details.
If your problem is non USB related, troubleshooting printer issues is best handled in two easy steps: offset diagnose the trouble, and then employ probable solutions until the trouble is stock-still.
The information that you need to diagnose and solve near common bug is provided by the printer's control panel, the EPSON Status Monitor utility, or by running a printer functioning cheque. Refer to the advisable section below.
If yous have a specific problem relating to print quality, a printout trouble non related to print quality, or a paper feeding problem, or if the printer does non print at all, refer to the appropriate section in this affiliate.
To solve a trouble, you may demand to cancel printing. For details, meet Cancelling Printing.
Error indicators
Yous can identify many common printer problems using the lights on your printer's control panel. If your printer stops working and the lights are on or flashing, utilize the post-obit tabular array of panel low-cal patterns to diagnose the trouble, then try the recommended solution. If the status of the power low-cal is not shown, information technology is on or flashing.
| Lights | Problem and Solution | |
 | Newspaper out | |
| No paper is loaded in the printer. | Load paper in the sail feeder, then printing the | |
 | Paper jam | |
| Newspaper has jammed in the printer. | Press the | |
 | Ink low | |
| The ink cartridge is nearly empty. | Obtain a replacement blackness (T0321), cyan (T0422), magenta (T0423), or yellowish (T0424) ink cartridge. To make up one's mind which cartridge is most empty, cheque the ink level using EPSON Status Monitor 3 (Windows) or EPSON StatusMonitor (Macintosh). | |
 | Ink out | |
| The ink cartridge is empty or non installed. | Replace the black (T0321), cyan (T0422), magenta (T0423), or yellowish (T0424) ink cartridge with a new one. If the ink end mistake occurs after the print caput moves to its abode position, the ink cartridge may not be installed properly. Reinstall the ink cartridge until it clicks into place. | |
| Wrong cartridge | ||
| The installed ink cartridge is not compatible with the printer. | Use the appropriate black (T0321), cyan (T0422), magenta (T0423) or yellow (T0424) ink cartridge. | |
 | Incorrectly installed ink cartridge | |
| The ink cartridge is not installed correctly. | If the impress head is at the dwelling house position, press the If the print head is at the ink cartridge replacement position, remove and reinsert the ink cartridge. Then continue with ink cartridge installation. | |
 | Carriage error | |
| The print caput wagon is obstructed by jammed newspaper or other strange material and cannot render to the home position. | Plough off the printer. Open the printer cover and remove any newspaper or other obstructions from the paper path by hand. Then, turn the printer back on. If the error does not clear, contact your dealer. | |
 | Unknown printer error | |
| An unknown printer mistake has occurred. | Plough off the printer and contact your dealer. | |
newspaper push. Printer volition resume printing and the light will turn off. 
ink push to motion the print head to the ink cartridge replacement position. Remove and reinsert the ink cartridge. And then continue with ink cartridge installation. 
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EPSON Status Monitor
The EPSON Status Monitor utility provides condition letters and a graphic display showing the current status of the printer.
If a problem occurs while printing, an fault message appears in the Progress Meter window.
When the ink is out, click How To in the EPSON Status Monitor or Progress Meter window and EPSON Status Monitor will pb you step-past-stride through the cartridge replacement procedure.
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Running a printer performance check
If you are unable to make up one's mind the source of the problem, performing a printer operation check can assistance yous determine whether the problem comes from the printer or the computer.
To impress a printer operation check page, follow these steps.
 | If you use the parallel interface, make sure that both the printer and computer are turned off. If you use the USB interface, make certain that the PC is on and the printer is turned off. |
 | Disconnect the cable from the printer's interface connector. |
If you use the parallel interface, unlock the wire clips on both sides of the interface connector, remove the ground connector if necessary, and then disconnect the cable from the printer'southward interface connector.
If yous utilise the USB interface, make certain that your PC is on when connecting the cable; otherwise, the PC may not recognize the printer.
 | Make sure that A4 or Letter size paper is loaded in the sheet feeder. |
The printer prints an operation check page which includes the version of your printer'south ROM, the ink counter code, and a nozzle bank check design.
Compare the quality of the printed test folio with the sample shown below. If in that location are no impress quality problems, the printer itself is fine and the problem probably lies with the printer software settings, the application settings, the interface cable (be sure to use a shielded cable), or the computer itself.
If the test page does non print satisfactorily, there is a problem with the printer. For instance, if bands announced in the check design as shown below, this could hateful a clogged ink nozzle or a misaligned print caput.
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Version 1.00E, Copyright © 2003, SEIKO EPSON CORPORATION
Source: https://files.support.epson.com/htmldocs/sc82__/sc82__rf/trble_1.htm
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